Privacy Policy – COMPLYWISE LLC
Effective Date: May 1, 2025

COMPLYWISE LLC (“ComplyWise”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our healthcare compliance platform, anomaly detection tools, and related applications.

1. Information We Collect
We may collect the following types of information:
Customer and Business Data: Contact details, organization name, user credentials, and billing information.
Healthcare Data (when authorized): Patient data integrated via FHIR APIs, claims records, and other healthcare-related data for compliance monitoring and anomaly detection.
Usage Data: IP addresses, login times, page views, diagnostic logs, and interaction data within the application.
Support Interactions: Information you provide during support or onboarding sessions.

2. Use of Information
We use this information to:
Deliver and support our compliance monitoring and anomaly detection platform.
Identify and flag HIPAA/GDPR compliance risks.
Improve platform performance and accuracy.
Communicate important updates and respond to service requests.
Comply with applicable laws and regulatory requirements.

3. Data Security
We implement stringent safeguards to protect all data, including:
Encryption of data in transit and at rest.
Role-based access control and secure authentication.
Hosting in secure, HIPAA-compliant environments (e.g., Microsoft Azure).

4. Data Sharing
We do not sell or rent personal or health-related data. We may share limited information with:
Trusted sub-processors and cloud infrastructure providers necessary to deliver our services.
Regulatory bodies when required by law.
Internal team members under strict confidentiality agreements.

5. Data Subject Rights
You have the right to:
Access, correct, or delete your data.
Revoke data access permissions or disconnect integrations.
Request reports on how your data is processed.
For requests, contact: support@complywise.ai

6. Data Retention
We retain data only as long as required for service delivery or legal compliance. Data can be deleted on customer request, subject to contractual obligations.

7. Compliance and Hosting
ComplyWise is built to align with major compliance frameworks, including:
HIPAA (Health Insurance Portability and Accountability Act)
GDPR (General Data Protection Regulation)
Microsoft Azure Marketplace policies

8. Changes to this Policy
We may update this Privacy Policy periodically. We will notify users of any material changes via email or in-app notification.

9. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
COMPLYWISE LLC
Email: support@complywise.cloud